8×8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced an expanded distribution relationship and resale go-to-market strategy with Ingram Micro Cloud, a global technology solutions provider and operator of one of the world’s largest cloud marketplaces for the channel. The new agreement with Ingram expands the number of reseller partners helping organizations move off legacy on-premises systems to the cloud with the 8×8 XCaaS™ (eXperience Communications as a Service™) integrated cloud communications and contact center solution.
Ingram Micro Cloud delivers a full spectrum of global technology and premium cloud services to businesses around the world, helping businesses realize the promise of technology. A key 8×8 distribution alliance since 2017, the expanded agreement now allows Ingram Micro Cloud partners to resell 8×8 XCaaS, which includes integrated cloud contact center, voice, team chat, and video meetings capabilities, and continue owning the customer relationship by delivering professional services, providing technical support, and billing clients directly to recognize top line revenue.
This business alignment enables the Ingram Micro Cloud partner community to expand their cloud communications, collaboration, and contact center portfolio, and offer 8×8 XCaaS to organizations seeking to enhance employee and customer experience. With 8×8, Ingram Micro Cloud resellers will benefit from a single-vendor integrated solution that is capable of handling all of their customers’ communications, collaboration, and engagement technology needs, including professional and managed services.
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