8×8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced the appointment of Walt Weisner as Chief Customer Officer, effective today, reporting to CEO Dave Sipes. Weisner is a seasoned customer care leader in the SaaS industry, who will be responsible for the end-to-end experience for 8×8 customers globally, overseeing professional services, implementation, and customer support and enablement.
“We are committed to being a Customer First, Product First, Team First company that helps organizations unify employee and customer communications as they shift to a hybrid work model,” said Dave Sipes, CEO of 8×8, Inc. “Walt brings to 8×8 an unparalleled track record developing and scaling best-in-class service and support teams. He will play a pivotal role in ensuring our customers successfully achieve their communications, collaboration and engagement goals using the 8×8 integrated cloud contact center and employee cloud communications product.”
Prior to 8×8, Weisner held senior management positions leading high-performing global customer care and support operations at cloud and Software as a Services companies, including BlueJeans Network by Verizon, RingCentral and WebEx.