8×8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced that the 8×8 integrated unified communications and contact center product is the industry’s first cloud phone and customer engagement solution to support multinational enterprises operating in Mainland China. In partnership with China Mobile International, the 8×8 Global ReachTM expansion provides global organizations in China with the highest quality of service and reliability, streamlined deployment and management, and access to local numbers. Delivered through the company’s new China data center, 8×8 eliminates the complexity and costs associated with deploying and maintaining third-party gateways to connect local users to the Public Switched Telephone Network (PSTN) in China.
In a statement from China Mobile International, the overseas subsidiary of China Mobile, “Multinational companies have traditionally relied upon the combination of costly local-hosted gateways and VPNs to allow China-based offices and employees to communicate inside and outside of China. These solutions caused reliability, security, quality and cost concerns, especially for in-country calling over China’s public telephone network. Our partnership enables 8×8 to offer these organizations a differentiated, fully compliant and high-quality service in China for all of their domestic and international business communications.”