Alianza, Inc., today announced significant investment plans and new product leadership to deliver the world’s best cloud communications experience for service providers.
After increasing engineering and development spend by 44% in 2022, Alianza is committing more than $200 million for additional investments in research and development over the next five years. Alianza’s investments will enable service providers with:
- New and improved end-user communications products, features, and functionality to enhance competitiveness, accelerate growth, and meet the evolving needs of business and enterprise end users.
- Back-office digital transformation, including improved service management, automation, portals, workflows, and APIs to improve customer experiences, reduce operating complexity, and eliminate costs from service providers’ operations.
Alianza’s platform vision and roadmap will benefit from the recently expanded product and design team led by Chief Product Officer Dag Peak. Their primary focus is furthering Alianza’s leadership position in innovative voice, video, messaging, mobile, and other cloud communications offerings that enable broadband operators to grow revenue while reducing costs and complexity.