Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by AmeriSave Mortgage Corporation to power embedded, personalized customer connections throughout the loan process, all within the context of its existing applications, via the Vonage SMS API and Vonage Verify API. One of the largest privately-owned online mortgage lenders in the country, AmeriSave is focused on creating solutions for strong consumer direct, traditional retail and Third-party Origination (TPO) channels.
“At AmeriSave, we rely on the use of advanced technology to provide low rates, transparent pricing, easy online applications and, most importantly, great customer service for our clients,” said Magesh Sarma, CIO for AmeriSave Mortgage Corporation. “With Vonage, we have the ability to make our customer interactions even easier and seamless, with secure messaging capabilities that also provide us the capability to scale as we grow.”
With the goal of augmenting its loan process application and workflow to enhance customer engagement, AmeriSave implemented Vonage APIs to create a customized and secure journey for their customers – at every touchpoint. With Vonage, AmeriSave’s loan process application: