SANTA CLARA, Calif.–(BUSINESS WIRE)–May 6, 2019–Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that Welch’s, the company famous for its juices, jams and other grape products, has upgraded its communications infrastructure with Avaya IX Workplace solutions to bolster customer experience and workforce efficiency.
Avaya IX Workplace is part of the Avaya Intelligent Xperiences – or Avaya IX – portfolio of solutions for Contact Center, Unified Communications and Collaboration, and represents the convergence of business communications to an intelligent platform underpinned by customer-led innovation. Avaya IX Workplace takes collaboration and productivity to new levels, with calling, messaging, meetings, mobility and team collaboration capabilities that provide users with superior experiences and drive increased efficiency for organizations of all kinds.
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