Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, and Microsoft Corp. have expanded their global partnership by pairing the industry leading Avaya OneCloud™ portfolio with Microsoft Azure to provide organizations with more options to increase their productivity and customer engagement with unrivaled reliability, agility and scale. Building on the success of Avaya OneCloud™ Contact Center as a Service (CCaaS) delivered on Azure, Avaya is now expanding its partnership to include the Avaya OneCloud portfolio on Azure, for customers that want maximum flexibility to deploy in a hybrid, public or private cloud environment.
“Our strategic partnership with Microsoft is an important milestone in our continued transformation to a cloud business model,” said David Austin, Senior Vice President, Strategy and Alliances, Avaya. “The global scale of Microsoft helps ensure that our joint customers rapidly deploy Avaya OneCloud solutions in any cloud environment of their choice with speed, agility and cost competitiveness. This represents a tremendous opportunity for customers to accelerate their journey to the cloud, and a tremendous opportunity for Avaya to expand our go-to-market reach through the co-selling efforts we have identified with our trusted partner.”
“Many of our largest customers have standardized on Avaya communications solutions, and offering Avaya OneCloud on Microsoft Azure gives them an additional opportunity to benefit from their investments while accelerating their cloud migration,” said Casey McGee, Vice President, Global ISV Partner Sales, Microsoft. “Together, we are working to help customers around the world transform their businesses, and drive digital transformation and implement workload migration initiatives more rapidly. This is a significant opportunity, particularly for Microsoft customers as they move more workloads to Azure.”
Avaya OneCloud is an experience platform dedicated to empowering organizations to compose unique, modernized and personal experiences that meet the ever-changing needs of their customers and employees. Organizations can more rapidly introduce new experiences and capabilities to their existing solutions, and empower employees to be more productive while working in new ways, and surprise and delight their customers across every interaction.