Avaya Expands Relationship with Collab9 to Accelerate Delivery of Avaya OneCloud Solutions to Federal, State and Municipal Governments

Avaya Spaces Collaboration App Offered Free to Help During the Coronavirus Outbreak

SANTA CLARA, Calif.–(BUSINESS WIRE) –Avaya Holdings Corp. (AVYA) today announced an acceleration of their ongoing relationship with Collab9, a best-of-breed, FedRAMP-authorized Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) provider focused on the public-sector market. The two companies announced a go-to-market strategy that makes Collab9 the exclusive FedRAMP platform for Avaya in delivering Avaya OneCloud Contact Center, and Unified Communications and Collaboration solutions to federal, state and local government organizations across the U.S.

The government market opportunity for communications solutions in the U.S. is large and growing, estimated at more than 20 million contact center and unified communications seats.1 In addition, the General Services Administration has awarded a $50 billion Enterprise Infrastructure Solutions (EIS) contract, designed to provide worldwide telecommunications solutions to federal agencies, thus demonstrating the intention of the Federal Government to migrate to cloud-based unified communications and contact center solutions.2

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