Networking vendor Avaya has launched its private cloud service ReadyNow in Australia, bringing unified communications (UC) and contact centre (CC) solutions to Australian and New Zealand users.
The offering, according to Ahmed Helmy, vice president and chief technology officer at Avaya, is a private cloud for both unified communications and contact centre offerings, providing control, customisation and personalisation at-scale as needed.
Peter Chidiac, managing director of A/NZ at Avaya, said that the ReadyNow platform represents Avaya’s “strong history in both UC and CC” on a single platform.
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