Avaya announced that Synnex offers the new Avaya Cloud Office UCaaS platform through its extensive partner network as part of the Avaya Master Agent programme. Avaya said it continues to work to address the evolving needs of its large customer base with new UC and CC cloud products provided through a global partner ecosystem. This includes Avaya Cloud Office, a public UC-as-a-Service (UCaaS) platform created by Avaya and RingCentral as part of their recently announced strategic partnership.
Coming in Q1 2020, Avaya Cloud Office is intended to provide customers with a seamless journey to cloud-based unified communications built on the UCaaS platform combined with Avaya-only functionalities including unique features, device interoperability and migration tools. As a distribution partner, Synnex is able to drive Avaya cloud communications products through its nationwide network of sales agents.