Callroute Releases Microsoft Teams Policy Management to Streamline IT Operations


Callroute, the voice aggregator that allows you to connect any carrier to any phone system, today launched its User Persona Management for Microsoft Teams. This latest update will help Microsoft Teams customers who must manage multiple Teams user policy assignments depending on the user’s job function. Using Callroute’s User Personas for Microsoft Teams, IT Admins can now group Teams policies into a persona and apply them to users in a single click. Not only saving valuable time but also saving up to $12 per user per month vs Policy Packages in Teams which is a Teams Premium feature.

Callroute’s new User Personas help customers to:

  • Standardize the Teams user experience based on their job function
  • Reduce administration over-heads
  • Offer an alternative to the Teams Premium License

Callroute CEO, Ewan Haig, said, “Today’s announcement is huge for Microsoft Teams customers. Large global enterprises have long had the challenge of user provisioning, mainly dictated by user role and/or geography. The sheer scale of the potential mix of Microsoft Teams policy assignments can be a huge headache for IT. The ability to create and manage personas in just a few clicks massively simplifies IT Service Management.”