CallTower Announces Microsoft Teams Key UCaaS Integrations to Fill Missing Feature Gaps

CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions, launches a proactive Microsoft Teams business-ready solution with key UCaaS integrations. CallTower’s Microsoft Teams Direct Routing empowers customers with customized integrations that boost productivity and efficiency while saving money.

When customers migrate to Teams with CallTower Direct Routing, they take advantage of Teams’ powerful collaboration technology and the feature-rich solutions CallTower brings to Teams. Essential tools like contact center, CRM integration, device management, SD-WAN, faxing, paging, door buzzers and failover to other devices in the case of a Microsoft interruption are unlocked for CallTower customers.

Direct Routing ensures the ability to leverage CallTower’s preferred and flexible rates and unlock the full potential of a Microsoft Teams Phone System. Microsoft Teams with CallTower Direct Routing provides customers with increased connectivity and collaboration, app integration and effective change management.