Cisco adds AI transcription to Webex Meetings

Cisco adds AI transcription to Webex Meetings

Cisco has added new AI capabilities to Webex Meetings, following the company’s acquisition of Voicea last year. Voicea’s Enterprise Voice Assistant (EVA) speech recognition tech has been integrated into Cisco’s Webex Meetings videoconferencing platform.

New features include automated recording and transcription of conversations, which Cisco said will remove the need for extensive note taking during meetings. Transcripts are searchable, so team members who miss a meeting can quickly locate key topics of discussion without listening through an entire video call.

With real-time transcriptions, closed captions during a video call are also available, while users can tell the Webex Assistant for Meetings to highlight conversation points and create action items for follow-up.

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