(Alliance News) – Communications software provider Cloudcall Group PLC on Monday said it has entered into a partnership with Vincere, a customer relationship manager within the recruitment sector.
The partnership will see CloudCall provide its communications and contact centre software, integrating it with Vincere’s customer relationship management platform. The “comprehensive and powerful CRM-VoIP combination” will provide Vincere with a system where call activities are unified and automatically logged, including links to goals and KPI tracking.
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