Compodium International AB, the leading provider of secure and reliable digital meeting spaces, today announced the launch of Vidicue, a video collaboration solution that helps organisations secure and authenticate external communications with customers. Available as a Software-as-a-Service (SaaS) platform, Vidicue®, unlike other video conferencing solutions, offers complete end-to-end encryption and full authentication for all participants, bringing a new level of trust, security, and innovation to digital video conversations.
Designed to meet the needs of regulated industries, such as healthcare, financial services, legal, and education, as well as any large enterprise or public sector organisation, Vidicue fills a stark gap in the market for secure, encrypted and fully authenticated video conferencing. Vidicue enables organisations to reliably and securely communicate with external parties over video, even when conversations involve private, sensitive or regulated information. The solution provides seamless call flow functionality and virtual waiting rooms, while significantly minimising the risk of financial, legal, and reputational damage associated with a violation of privacy laws and data regulations.
With Vidicue, the identity of every video call participant – whether that’s a doctor, patient, carer, interpreter, customer service advisor, or corporate board member – is fully authenticated before the video call is initiated. The process is simple, and authentication is from both sides – for example, for the doctor and patient – providing a dual layer of trust. A customer is sent a link, which prompts them to download the Vidicue Meeting App. Once authenticated, the customer is directed to a virtual waiting room ready for the host (e.g. care giver) to call them into the meeting room, which exists only for the duration of the conversation. […]