SAN FRANCISCO, CA — SEPT 1, 2020 — Dialpad, the only cloud-native business communications platform powered by Voice Intelligence (ViTM), announced today that it has acquired video conferencing company Highfive. Bringing together two best-in-class, “work from anywhere”-focused companies, the acquisition grows the Dialpad team and product portfolio, adding enhancements to video capabilities across the platform and increasing reliability and flexibility for dispersed teams.
According to a recent survey conducted by Pulse, 41% of IT, engineering, and customer success leaders say their teams will either regularly or usually work from home after the pandemic, with an additional 50% acknowledging there will be flexibility around remote work. Dialpad’s acquisition of Highfive supports this new model, enabling true unified collaboration on a single communications platform. Leveraging Highfive’s technology, Dialpad will bolster its capabilities to transform any home office, huddle room or office space into a smart meeting room experience that works seamlessly with existing hardware and SIP-enabled conferencing providers.
“Dialpad has always been grounded in the changing dynamic of how we work, and with the future of the office uncertain, companies of all sizes are looking for help with digital transformation strategies to adjust to all possible scenarios,” said Craig Walker, CEO of Dialpad. “Bringing on the team and technology from Highfive helps us deliver even greater call and meeting experiences, better business outcomes and improved ROI for our valued customers and partners worldwide.”
Both Highfive and Dialpad have a rich history of disruption. Born in the cloud, Highfive was founded in 2012 as the first provider to reimagine meeting experiences for both remote and office workers. By leveraging the power of open-source WebRTC technology, Highfive was first to develop one-touch, browser-based HD-quality video conferencing services that require no IT intervention, pin codes or pass codes. As with Dialpad, users connect instantly, using any device and in any location.
“It was the perfect fit of culture and vision for our two companies, and we are thrilled to join the Dialpad family,” said Joe Manuele, CEO at Highfive. “Driven by emerging use cases such as e-learning, virtual training, telemedicine and remote contact centers, Dialpad is uniquely positioned to take advantage of the growing video conferencing market, which could exceed $50 billion by 2026. We’re excited about the opportunity to work together to build the only true end-to-end, cloud-based, unified communications solution combining telephony, contact center and video conferencing.” […]