Dialpad Crosses $200M in Annual Recurring Revenue (ARR) and Announces New Generative Ai features for the Only Unified Ai-Powered Customer Intelligence Platform

Dialpad, Inc., the industry-leading Ai-Powered Customer Intelligence Platform, today announced it has surpassed $200M in annual recurring revenue (ARR) as well as a series of major generative artificial intelligence (Ai) advancements, which will roll out over the next year and transform how companies communicate, collaborate, and sell. Built from the ground up by industry experts from Google and Microsoft, the company’s success to date and its outlook ahead as the industry’s only all-in-one Ai Customer Intelligence Platform – powered by a highly trained Ai model that spans all modes of employee and customer communications – demonstrates its unique position to continue to drive the future of business communication, employee collaboration, and customer service for enterprises, medium sized businesses, and small businesses alike.

“Smartphones put a supercomputer in everyone’s pockets, and artificial intelligence will put a powerful brain in every application,” said Marc Andreessen, Co-founder and General Partner of a16z. “Companies that take advantage of Ai will see a cognitive uplift for workers at every level, across departments and industries, giving them a competitive edge. Ai is a must for businesses in today’s economy.”