Dialpad Raises $100M at $1.2B Valuation, Goes All-in on AI-Powered Communications

Dialpad Raises $100M at $1.2B Valuation, Goes All-in on AI-Powered Communications

Dialpad was the first business communications and contact center provider to bring native, real-time transcription, automated note-taking, live sentiment and voice analytics to market, and with the rising demand for remote collaboration, the company has grown as a leader in the space.

The additional capital will be used to continue to accelerate Dialpad’s innovation and lead in building the next generation cloud phone system and contact center while expanding go-to-market activities domestically and internationally. The raise comes after significant growth, with COVID effects accelerating migration to the cloud for telephony and contact center solutions. […]

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