Edify Labs (edify.cx), the customer experience software company that makes business communications feel more like personal ones, today announced that the company is proud to add Paulette Huber to its executive roster. Huber joins the team as Vice President of Channel and will oversee Edify’s relationships with various master agents and other partners to expand Edify’s ability to help organizations upgrade their customer experience capabilities through the channel.
“Paulette is an exceptional addition to our team, bringing vast channel experience and deep relationships with leaders in that arena,” said Cameron Weeks, co-founder and CEO of Edify. “We know her insight and knowledge are true assets to our business and our current and future channel partners. We look forward to seeing Edify continue to grow under her leadership.”
Huber brings more than 13 years of experience building successful relationships and managing partners in the referral and carrier Channels. Prior to joining Edify, she held leadership roles at Mitel, Serenova, NICE inContact, and more. Additionally, Huber spent five years as a contact center agent and manager, giving her a unique perspective on the industry and how technology impacts its people.