Five9, Inc (NASDAQ: FIVN), a leading provider of the intelligent cloud contact centre, today announced that the company is expanding its global presence by partnering with Conn3ct, a leading customer experience, unified communications, and network services communications provider for international businesses.
Conn3ct is a trusted communications solutions provider that draws on over 30 years of experience in assisting multinational organisations around the world solve their communications challenges. Conn3ct is widely recognised for their global network providing SIP and public switched telephone network (PSTN) services to many countries across the globe. This new strategic partnership between Five9 and Conn3ct will help stabilise, enhance and transform global cloud contact centres.
“The strength of the Five9 Intelligent Cloud Contact Centre empowers us with the tools to enable companies to create more human customer service experiences,” said Steven Fricker, Sales & Marketing Director at Conn3ct. “This formal partnership builds upon the years long relationships we have built with many of the Five9 leadership team. We look forward to bringing this market leading CCaaS solution to our customers across the globe.”