Fuze Combines Unified Communications and Contact Center Solutions for Enhanced Customer Experiences

Fuze Combines Unified Communications and Contact Center Solutions for Enhanced Customer Experiences

BOSTON–(BUSINESS WIRE)–Fuze, the leading cloud-based communications provider for the modern global enterprise, today unveiled their fully integrated contact center as a service (CCaaS) solution, embedded within the Fuze unified communications as a service (UCaaS) platform.

This Fuze update provides enterprise contact centers with a holistic view of their organization and deeper insight into contact center performance, ultimately boosting productivity and the ability to provide support internally and externally.  […]