Fuze Enhances Remote Experience with Platform Updates Purpose-Built for the Distributed Workforce

Fuze Enhances Communications & Collaboration Experience with New Patent for Detecting User Presence

Fuze, the leading cloud-based communications provider for the modern global enterprise, today announced a series of enterprise-grade enhancements to the Fuze platform. With new features for improved scalability and mobility, upgrades to the Fuze Contact Center and IT management tools, the Fuze platform enhances user experiences across the distributed workforce. The comprehensive set of updates enables modern enterprises to scale, adapt and drive productivity in their organizations as the global workforce becomes increasingly distributed.

As organizations accelerate their plans for digital transformation and prioritize workforce productivity and cross-functional engagement, Fuze is building in the flexibility to quickly optimize tailored user experiences that blur the lines across communications modalities and between adjacent solution categories.

“Over the last several months, empowering remote workers to communicate efficiently and seamlessly has become the cornerstone of flexible work,” said Jed Brown, senior vice president of product and design at Fuze. “In order to drive productivity internally and compete for talent in the broader digital economy, enterprises must empower their workforce to communicate effortlessly across devices and from any location, at any time. At Fuze, we are committed to constantly evolving and enhancing our platform to meet enterprises where they are so that distributed teams feel empowered and connected.”  […]