Fuze Expands Slack Integration with Streamlined Calling

Fuze Combines Unified Communications and Contact Center Solutions for Enhanced Customer Experiences

BOSTON, MA (April 1, 2020)—Fuze, the leading cloud-based communications provider for the modern global enterprise, today announced an enhancement to its integration with the Slack messaging platform. Building on the existing Fuze integration for Slack, users can now seamlessly escalate to a Fuze voice call directly from the new Slack interface, further simplifying enterprise communications and enhancing collaboration across the two platforms.

This enhancement deepens Fuze’s integration with Slack to provide users with a cohesive and comprehensive collaboration experience between calling, meeting, and chatting. Users can now easily toggle between the two platforms, using one-click simplicity to escalate from a Slack direct message, public or private channel, to a Fuze voice call or video meeting, including full screen sharing capabilities.