Fuze Releases Platform Updates to Strengthen Evolving Hybrid Worker Needs

Fuze Unlocks Business Insights with Fuze Discover for Interactive Exploration of Real-Time Communications Activity

Fuze, the leading cloud-based communications provider for the modern global enterprise, today announced platform updates built to deliver enhanced communication and collaboration, as well as streamlined workflows for Fuze users and administrators in the expanding hybrid workforce. These upgrades include new Fuze Contact Center features, as well as updates to Fuze’s Microsoft Teams integration, Fuze’s Call Flow Manager, and emergency services for workers.

Data projects that by 2025, 36.2 million Americans will be working remotely, which is an 87% increase from pre-pandemic levels. Streamlining employee communications and workflows has never been more important as the global distributed workforce continues to grow and organizations roll out flexible work policies. Fuze addresses these evolving needs through its unified communications platform that offers a seamless end-user and admin experience for critical workstreams, helping to improve productivity and collaboration, both inside and outside of the office.