Haptik introduces Conversational IVR solution to enable omnichannel virtual assistants

Jio Haptik Technologies Limited, one of the world’s largest conversational AI companies and a subsidiary of Reliance Jio Platforms Limited, announced the launch of its Conversational IVR solution in partnership with Audiocodes today.

This solution is powered by Haptik’s acclaimed Natural Language Processing technology and pre-built conversation flow capabilities. […]