IntelePeer, a leading Communications Platform-as-a-Service (CPaaS) and communications workflow automation provider, is proud to announce that Enterprise Connect presented the company with the Best Innovation in Customer Experience award. Enterprise Connect selected IntelePeer’s Atmosphere Marketplace, a store of pre-built, plug-and-play no-code and low-code communications and customer experience applications, because of its ingenuity and innovative, industry-first qualities.
“IntelePeer is pleased that our Marketplace platform won such a prestigious award,” said Frank Fawzi, Chief Executive Officer of IntelePeer. “IntelePeer was up against some renowned names in the telecommunications and collaboration technology space, however we never doubted our ability to win. This victory is a testament to the hard work and devotion our team continues to put into Marketplace so that our customers can easily improve their customer communications experience while realizing rapid time to value with our products.”
With Marketplace, IntelePeer customers can solve business communication needs, enhance existing infrastructure and introduce new capabilities in minutes without the need for costly and drawn-out development cycles. Marketplace’s advanced low-code templated snap-in apps integrate with current workflows, CRMs, databases, billing systems, or any systems that support APIs. Additionally, the store includes essential applications like intelligent call routing, easily configurable automated response and payment processing connectors.