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Interoperability could help 8×8 Team Messaging stand out

8×8 has added a team collaboration app to its cloud-based unified communications and contact center portfolio, filling a gap in its product line as many competing vendors invest in similar products.

8×8 Team Messaging, introduced this week, supports small-group instant messaging and online meetings in an interface similar to Slack. Businesses can create public and private channels. Previously, 8×8 only had one-to-one messaging.