
“Every Lifesizer is committed to delivering the best possible experience for our customers by living our core value of Customer Obsession each and every day,” said Amy Downs, Lifesize Chief Customer Success & Happiness Officer. “NPS is an operational rhythm embedded in the culture of our company, and customer feedback is critical to our customers’ success and to our own. We listen, take corrective and preventative actions to drive improvements and close the loop to ensure customers know they’re heard. In turn, our customers know they have a true partner in Lifesize who understands their unique needs and is deeply dedicated to their success.”