Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, announced today that Litify, a fully-integrated legal Software-as-a-Service (SaaS) platform, has chosen Vonage as its preferred contact center partner.
Litify is a complete business transformation platform built on Salesforce AppExchange, empowering legal professionals to improve their practices, client experience and operations. Leveraging Vonage Contact Center for Salesforce (VCC) solution, Litify will have the ability to add new capabilities to its offering, helping customers transform the way they connect and engage with their legal clients.
Together, Vonage and Litify enable law firms nationwide to provide an enhanced customer experience through the Vonage Contact Center solutions while increasing efficiency through Litify’s integrated legal technology platform. With Salesforce integration at the heart of Vonage’s cloud-based contact center software, Litify customers can create enhanced customer experiences and be more efficient across every channel.