Alianza, Inc. and Lumen Technologies (NYSE: LUMN) today announced that Lumen will use Alianza’s cloud communications platform to strengthen its voice services portfolio and provide customers with robust, anywhere business communication functionality.
Built for service providers, Alianza’s cloud communications platform is a premier cloud-native, carrier-grade platform that addresses the critical needs of Lumen’s core voice products and customer segments.
Lumen has launched Lumen Cloud Communications on the Alianza platform and will position it as a primary option for customers ready to migrate to a cloud communications solution. Together, Lumen and Alianza will be able to offer a robust migration path for customers on legacy voice services.
Alianza’s proprietary full-stack cloud communications platform will provide Lumen business customers with feature-rich voice, team messaging, video conferencing, mobile applications, and specialty lines — a POTS replacement solution for lines that support elevator phones, alarming, security systems, and remote access modems. It will also help accelerate Lumen’s journey to an advanced digital experience where customers can order, deploy, manage, and use their services online with a user-friendly administration portal.