SANTA CLARA, Calif.–(BUSINESS WIRE) — Moxy Hotels is Marriott’s newest hospitality brand, providing fresh and innovative experiences to guests by combining stylish design and approachable service at an affordable price point. By upgrading their communication infrastructure with Avaya IX Workplace solutions, Moxy Hotels can give its guests a higher level of service and satisfaction, bolster its workforce efficiency, and position the brand for future growth.
Moxy Hotels has experienced rapid expansion, and with even more hotels opening in the next two years across the globe, the brand needed a cost-effective, reliable solution that had an open API scope and expanded integration capabilities with multiple hospitality solutions so they could easily and seamlessly expand their feature set and help enhance their guest experiences now and in the future. With the help of hospitality system integrator and Avaya business partner, Tele-Automation LLC, they chose Avaya IX Workplace for their unified communications platform.
“To ensure we are giving our guests the finest experience, we knew we needed a reliable, feature-rich solution that came at a competitive price point,” said Lowell Beebe-Center, director of operations, Moxy Hotels. “To date, Avaya and Tele-Automation have been extremely responsive and easy to work with, helping us to realize our business needs through features and solutions enabled on our Avaya IX Workplace platform. The open API scope and expanded integration with a plethora of hospitality vendors has helped allow for us to have a solution that we can expand and enhance as we add to our guest experiences in the future.”[…]