8×8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced that MSC Mediterranean Shipping Company, a global leader in transportation and logistics, has selected 8×8 to transform its global communications, collaboration and customer engagement infrastructure onto a single cloud platform, deploying the 8×8 Open Communications Platform™, including 8×8 Voice for Microsoft Teams, internationally across more than 155 countries and 493 locations.
MSC is one of the world’s largest shipping lines in terms of container vessel capacity with more than 70,000 employees around the globe. Following a period of significant business growth and expansion of its international footprint, the company harmonized its approach to systems and software, streamlining IT management and minimizing costs. MSC employees have increasingly relied on Microsoft Teams for communication and collaboration, prompting the company to ensure its telephony capabilities ensure the global reach and ease of management required for an enterprise-grade voice solution.
As part of this streamlining process, MSC selected the 8×8 Open Communications Platform, an integrated cloud voice, team chat, meetings and contact center solution. It also deployed 8×8 Voice for Microsoft Teams, an easy-to-administer global telephony direct routing solution that keeps the Microsoft Teams experience unchanged for end users while delivering worldwide phone connectivity. Employees are now able to connect and collaborate seamlessly using Microsoft Teams with global calling, superior voice quality and advanced telephony features from 8×8.