MSolutions, a leading supplier of test devices for commercial and residential AV environments, today becomes the first AV test supplier to join SyncPro’s CloudOS platform and offer remote management and support services in the cloud. SyncPro’s advanced cloud-based features will help commercial integrators and custom installers using MSolutions’ MS-TestPro device accelerate troubleshooting and certification on job sites, while centralizing device management processes for administrators.
SyncPro developed CloudOS as a multi-tenant SaaS platform for deploying, managing and monitoring collaboration spaces and devices. MSolutions will offer immediate CloudOS connectivity for MSTestPro users, allowing field technicians to immediately report progress as jobs advance toward completion. That includes uploading test and certification results for HDBaseT, HDMI and AV over IP systems, as well as DC Resistance – all of which the MSTestPro supports from one portable, modular device.
CloudOS connectivity will also invite stronger collaboration between colleagues. Field technicians working to solve a problem can share fault findings in the cloud, and quickly receive an accurate diagnosis and recommendation on how to fix the problem. Technicians can also certify links to provide evidence that AV systems are properly working upon leaving the job site. […]