Nationwide Zoom outage interrupts some church services

A national Zoom outage on Sunday may have been felt most keenly by churches, which experienced technical difficulties while trying to deliver their weekend morning services via the videoconferencing platform.

Pastor Jay Williams of the South End’s Union Church said he realized he would have to hack together a solution Sunday morning after his staff informed him that Zoom was dropping calls, muting sound, and disabling video.

“We really depend on the Zoom platform to allow the 200-plus people who gather to be able to interact with each other,” Williams said.

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