NEWARK, N.J., Oct. 27, 2020 /PRNewswire/ — net2phone, a global provider of unified cloud communications solutions to businesses, today announced a partnership with Five9, a leading provider of the intelligent cloud contact center. Through the partnership, net2phone is now offering Five9’s intelligent cloud contact center as a service (CCaaS) to complement its own business cloud communication solution.
“The partnership with Five9 enables net2phone to extend our market reach with comprehensive communications solutions for enterprises with significant customer contact operations,” said Jonah Fink, president of net2phone.
Five9’s solution enables intelligent cloud contact centers. Agents are able to work remotely and access customer intelligence and insights to deliver a more human, customer centric experience. Five9’s CCaaS solution has a complete set of integrated capabilities with APIs and integrations with recognized CRMs and tools. […]