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New RingCentral Engage Platform Enhances Digital Customer Experiences

(NYSE:RNG), a leading provider of global enterprise cloud communications and collaboration solutions, today announced at its annual user conference ConnectCentral®, RingCentral Engage™, a leading digital customer engagement platform based on its recent acquisition of Dimelo. Dimelo, based in Paris, France is deployed by leading global organizations such as Allianz, AXA, BNP Paribas, ENGIE, Orange, and Telenor, spanning multiple industries including telecom, financial services, insurance and retail. To enhance customer experiences by enabling agents and supervisors to leverage experts from within the organization, RingCentral also announced the upcoming integration of RingCentral Engage with RingCentral’s team messaging and video solutions.