Ooma to Offer UJET Contact Center Solutions, Bringing Together Unified Communications and Customer Experience Management

Ooma, Inc., a smart communications platform for businesses and consumers, today announced it is now offering the UJET contact center solution to Ooma Enterprise customers, giving them a single source for Ooma’s unified communications as a service (UCaaS) and UJET’s contact center as a service (CCaaS) cloud-based platforms.

UJET, Inc. (https://ujet.cx/) is the world’s only cloud contact center platform for smartphone era customer experience (CX) management, unifying the handling of inbound and outbound contacts across sales, marketing, and support. Powered by the world’s largest elastic CCaaS tenant, at up to 22,000 agents globally, UJET is trusted by customer-centric enterprises to orchestrate customer experiences that are predictive, contextual, and conversational.

Ooma Enterprise (https://www.ooma.com/enterprise-communications/) is a robust UCaaS platform with open APIs that enable partners and end customers to integrate unified communications into their mission-critical applications.