PanTerra Merges UCaaS and CPaaS with Streams APIs, Extensions and AppDesigner Trio

SANTA CLARA, Calif., Oct. 15, 2019 (GLOBE NEWSWIRE) — PanTerra Networks, a leading provider of unified cloud services for mid-market enterprises, today announced the expansion of Streams, as a Communications Platform as a Service (CPaaS) with the new release of Streams APIs, Streams Extensions and Streams AppDesigner. Businesses can now implement Streams as a Unified Communications as a Service (UCaaS) or as a Communications Platform as a Service (CPaaS).

CPaaS interfaces includes Streams APIs, which allow programmatic access to Streams services and content. Streams API will initially launch with support for Click-to-Call, Call Detailed Records (CDR) retrieval, Call Recording (CR) retrieval and SMS texting (Send, Receive and Logs). Phase 2 will consist of Administration and User Management. These new Streams APIs will enhance PanTerra’s existing out-of-the-box integration with popular SaaS CRM vendors such as Salesforce, Freshdesk, ZOHO and Zendesk; as well as other popular services such as Gmail, Dropbox, Active Directory, Outlook and Office 365. Opening up the Streams platform for integration gives enterprises the capability to build meaningful cross-functional processes that are tightly integrated with all the elements of their business.

With the new offerings, PanTerra merges the best of UCaaS and CPaaS to create the ultimate All-In-One Cloud Communications Service for Business.