Ribbon Communications Inc.(Nasdaq: RBBN), a global provider of real time communications software and IP optical transport solutions to service providers, enterprises, and critical infrastructure sectors, today unveiled the latest findings in its annual Unified Communications (UC) survey, which measures the UC purchase drivers and buying behaviors of leaders from small-to-medium sized business (SMB) and enterprises around the world. Responses from over 4,500 technology decision makers across 18 countries in the Americas and Europe indicate that companies both large and small are accelerating their adoption of UC technology in response to the COVID-19 pandemic and there is significant opportunity for growth in the IP-based communications market.
Compared to the previous year’s results, the data showed a 103% increase amongst small businesses (less than 100 employees) who have either deployed, are in the process of deploying or are planning to deploy Microsoft Teams. Respondents from large companies (more than 1,000 employees) reported an increase of 36%. Additionally, the survey found that 76% of small companies; 67% of medium-sized companies (100 – 1000 employees); and 61% of large companies had yet to invest in IP-based communications solutions.