Ribbon’s Professional Services Capabilities Enable Service Providers to Quickly Offer Microsoft Operator Connect for Microsoft Teams

Ribbon Communications Inc. (Nasdaq: RBBN), a global provider of real time communications software and IP Optical networking solutions to service providers, enterprises, and critical infrastructure sectors, today announced that it is extending its support for Microsoft’s recently introduced Operator Connect for Microsoft Teams service. Ribbon is adding Professional Services capabilities including Operator Connect API integration, configuration, provisioning, and automation support to complement its market-leading portfolio of Direct Routing certified Session Border Controllers (SBCs).

The newly added Professional Services capabilities combine with Ribbon’s Direct Routing certified Operator Connect SBCs to enable service providers to dramatically reduce the time and resources required to bring Operator Connect to market. Operator Connect is an operator-managed service that simplifies interconnection between Teams and the PSTN. Many service providers participating in the initial Operator Connect launch are already Ribbon customers including Pure IP.

“Ribbon is a market leader in carrier interconnect and SIP Trunking, which ideally positions us to help service providers quickly adopt Operator Connect,” said Tony Scarfo, EVP & General Manager of Ribbon’s Cloud & Edge Business Unit. “Combining Ribbon’s SBC portfolio with our extensive global Professional Services capabilities, gives service providers the tools they need to get their new Operator Connect-based services to market sooner and reduces the risk of losing customers to more agile competitors.”

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