RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced a Strategic Collaboration with Amazon Web Services, Inc. (AWS) to help organizations accelerate their cloud journeys and transform their employee and customer communications. As part of the multi-year agreement, AWS will offer industry-leading RingCentral MVP® (Message Video Phone™) and RingCentral Contact Center™ solutions to its customers, giving them access to a leading unified communications platform that integrates enterprise-grade team messaging, video meetings, and a market-leading cloud phone system, along with an award-winning Contact Center solution.
The two companies will work together to develop and deliver vertical solutions with end-to-end cloud migration for businesses in the Healthcare, Financial Service, Retail, Education and Public Sector industries. In addition, both companies will share resources to train subject matter experts to help their customers optimize their cloud migrations and technical integrations. The program will bring subject matter expertise to RingCentral, consulting on short, medium, and long-term expansion opportunities. This collaboration initially focuses on execution in North America, followed by additional countries in Europe, Asia Pacific, and Latin America over the multi-year period. Finally, the two companies will invest in joint marketing, lead generation, and promotion activities together.
“This announcement with AWS marks the beginning of an important collaboration for RingCentral, whereby we will work together to deliver technologies and innovations that improve business communications for today’s hybrid workforce of both knowledge workers and frontliners,” said Mo Katibeh, president and chief operating officer at RingCentral. “We are very encouraged by our initial work with AWS, which has resulted in new customers signing up for RingCentral solutions. We believe RingCentral’s proven track record as a trusted partner, together with the innovation and scale of AWS, will give organizations the power of the world’s best business communications service with the unmatched security, compute power, data residency, and privacy of AWS.”
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