Serenova Announces Referral Partnership with Fuze to Deliver Unified Cloud Contact Center Solutions for Large Global Enterprises

AUSTIN, Texas–(BUSINESS WIRE)–Serenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) solution provider, today announced it has entered into a referral partnership with Fuze, a leading cloud-based unified communications (UCaaS) provider for the modern global enterprise.

Serenova recently merged with Lifesize, forming a cloud contact center and workplace collaboration company serving more than 10,000 customers worldwide. This new partnership with Fuze provides organizations with an end-to-end, cloud-based communication solution that elevates the customer experience across the globe. […]