Content Type: AvayaOneCloud

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Avaya OneCloud CCaaS Brings Digital Contact Center Capabilities into New Markets, Enabling Businesses Worldwide to Compose Effortless Customer and Employee Experiences

Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, has expanded the availability of its Avaya OneCloudTM CCaaS contact center solution into forty countries1, providing organizations globally with digital capabilities that better connect customers and employees across a

Published Date: April 8, 2021    |    Content Type: Industry News

 

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Avaya Spaces Adds New Capabilities To Its Modern Workstream Collaboration Platform for the Hybrid Work-From-Anywhere Era

Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced new capabilities for Avaya Spaces, the modern workstream collaboration (WSC) platform that offers evolved Unified Communications capabilities via a user’s preferred device. AI-enhanced meetings and si

Published Date: March 18, 2021    |    Content Type: Industry News

 

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Avaya OneCloud™ CCaaS Providing Better Customer and Employee Experiences for More Global Clients as Network of Partners Offering the Solution Grows

Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, is transforming customer and employee engagement capabilities for more organizations worldwide with an expanding network of partners offering Avaya OneCloud CCaaS contact center. In the UK, leading solutions and servic

Published Date: February 8, 2021    |    Content Type: Industry News

 

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Avaya Extends AWS Relationship to Support AI Capabilities

Avaya has extended its Amazon Web Services (AWS) relationship, to expand artificial intelligence (AI)-powered customer experience capabilities for Avaya OneCloud CCaaS customers, Avaya reported on Tuesday. Avaya will serve as an AWS Partner offering AWS Contact Center Intelligence (CCI) solutions. “Avaya continues to e

Published Date: January 13, 2021    |    Content Type: Industry News

 

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Avaya Earns Award for Excellence in Healthcare Solutions

TBI Partners With Avaya to Deliver Better Customer and Employee Experience Solutions – Now Offering Avaya Cloud Office and Avaya OneCloud CCaaS to Its Extensive Partner Community

TBI, the nation’s leading technology brokerage firm, announces the addition of Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, to their provider portfolio. TBI is now a master agent offering Avaya Cloud Office™ by RingCentral®, an all-in-one cloud UCaaS solutio

Published Date: January 8, 2021    |    Content Type: Industry News

 

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Avaya Earns Award for Excellence in Healthcare Solutions

Avaya Announces Solutions to Assist With COVID-19 Vaccine Rollout

Avaya (NYSE:AVYA), a global leader in solutions to improve and simplify communications and collaboration, today announced a suite of digital communications solutions to address the unique challenges related to COVID-19 vaccine administration. These solutions are designed specifically for healthcare providers and government

Published Date: December 18, 2020    |    Content Type: Industry News

 

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Teleperformance selects Avaya OneCloud Subscription

Teleperformance will be deploying 126,000 Unified Communications (UC) and Contact Center (CC) seats to increase employee productivity, maximize team collaboration, and drive customer satisfaction across its sites in nine countries. Avaya worked with Teleperformance to significantly expand their deployment of home-based a

Published Date: September 9, 2020    |    Content Type: Industry News

 

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Avaya OneCloud™ – Evolved Avaya Portfolio Branding Reflects Future of Communications and Collaboration Driving the Experience Economy

Avaya OneCloud™ – Evolved Avaya Portfolio Branding Reflects Future of Communications and Collaboration Driving the Experience Economy

Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today updated its branding architecture to align its comprehensive portfolio under the Avaya OneCloud name. The evolved branding reflects the company’s multi-cloud application ecosystem, and its acceleration in bring

Published Date: August 7, 2020    |    Content Type: Industry News

 

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CT Suite Delivers Faster Service To Mobile Customers During Peak-Capacity With Avaya OneCloud™ CPaaS Solutions

CT Suite Delivers Faster Service To Mobile Customers During Peak-Capacity With Avaya OneCloud™ CPaaS Solutions

CTIntegrations, a software development and system integration company, has adopted innovative CPaaS from Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, into its flagship product, CT Suite. CTIntegrations extended its user-friendly agent desktop using Avaya OneCloud

Published Date: July 31, 2020    |    Content Type: Industry News