Availability: Public
This content item is available to you.
Dialpad was the first business communications and contact center provider to bring native, real-time transcription, automated note-taking, live sentiment and voice analytics to market, and with the rising demand for remote collaboration, the company has grown as a leader in the space. The additional capital will be used
Availability: Public
This content item is available to you.
Enghouse Interactive announced that it has awarded Irish IT specialists and Microsoft Gold Partner, Evros Technology Group, authorised partnership status within its partner programme. Evros will bring Enghouse Interactive’s Communications Center (CC) and Quality Management Suite (QMS), to customers of all sizes, primarily
Availability: Public
This content item is available to you.
Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, has been named as a supplier on Crown Commercial Service’s (CCS) G-Cloud framework, for its Vonage Business Communications and Vonage Contact Center solutions. G-Cloud is a CCS procurement framework
Availability: Public
This content item is available to you.
8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform, today announced that Sefton Council, the governing body for the Metropolitan Borough of Sefton in Merseyside, rapidly deployed 8x8 Contact Centre in just ten days to transform citizen service in the face of the global health crisis. Sefton Council
Availability: Public
This content item is available to you.
CoreDial, LLC, a leading provider of cloud communications, video collaboration and contact center solutions, today announced it has acquired the assets of eZuce, a privately held video collaboration and communications technology vendor based in Stoneham, Massachusetts, with engineering and development teams in Slovakia and
Availability: Public
This content item is available to you.
Five9, Inc (NASDAQ: FIVN) a leading provider of the intelligent cloud contact center, today announced Five9 VoiceStream to help customers, partners and system integrators leverage the power of real-time voice and add a broad range of value-added applications on top of the Five9 platform. Five9 VoiceStream is a developer-fri
Availability: Public
This content item is available to you.
HOLMDEL, N.J., Aug. 19, 2020 /PRNewswire/ -- Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, today announced the release of several product enhancements to Vonage Contact Center, that will help businesses to further transform the customer and agent exp
Availability: Public
This content item is available to you.
Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, has announced that it will expand its Vonage Contact Center offering to include seamless integration with Microsoft Dynamics 365. Vonage Contact Center for Microsoft Dynamics 365 enables businesses wor
Availability: Public
This content item is available to you.
FinancialForce, provider of the only modern ERP suite and the #1 professional services automation (PSA), today announced that call-center software leader Five9 saved more than 300,000 hours of non-billable time and gained $2.5 million in revenue due to productivity increases since implementing FinancialForce PSA in mid-2019
Availability: Public
This content item is available to you.
SAN RAMON — Five9, a tech company buoyed by rising revenues, has signed a big lease in San Ramon’s Bishop Ranch Business Park in a deal that serves as a welcome counterpoint to the economic woes unleashed by the coronavirus. [...] Click here to view original web page at www.mercurynews.com
