TrueConf Partners with Balamuth to Empower Self-Service Kiosks with Video Conferencing

TrueConf Partners with Balamuth to Empower Self-Service Kiosks with Video Conferencing

TrueConf and Balamuth have partnered to integrate video conferencing into self-service kiosks and machines to streamline remote customer care and enable on-the-spot communication between users and service providers.

Balamuth is one of the major players in Israel’s technology equipment market that specializes in developing, programming, and manufacturing a variety of turnkey self-service solutions for banks, hospitals, government departments, municipal authorities, and retail chains. This industry leader provides financial institutions domestically and worldwide with secure ATM and CDM systems, cash detection and counting machines, multi-media self-service and automatic payment terminals.

Leumi and Discount Bank, one of the largest financial institutions in Israel, are among Balamuth featured customers. Besides banking automation tools, the company supplies medical examination posts, queueing and information system kiosks to clinics, self-service selling stations to supermarket chains, and deploys video-enabled kiosk infrastructures for face-to-face service delivery.

Balamuth has partnered with TrueConf to enable its self-service kiosks and machines to support video-based communication for even more effective and prompt customer care. With TrueConf SDK, the proprietary software developer toolkit for all major platforms, Balamuth specialists seamlessly integrated video conferencing into their equipment and scaled service automation to a whole new level.

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