VisibilityOne, Inc., the global leader in video collaboration monitoring and management technology, is proud to announce that it has received two awards at InfoComm2021; the Best of Show award from AVTechnology, and the Best of Show Award from Tech&Training.
“This year we launched the industry’s first and only complete monitoring solution for remote hybrid users of MS Teams and Zoom and now with the long-awaited Crestron Enhanced MS Teams Room Monitoring functionality unveiled at InfoComm2021, our offering gives our partners and customers an incredible level of technical insight. With this achievement we now enable IT departments and MSPs with the competence and knowledge they want to bring order to the exorbitantly burdensome hybrid collaboration ecosystem,” said, Jose De La Paz, CEO.
VisibilityOne is honored to receive these prestigious awards for its groundbreaking solution, which represents a significant innovation and an important step forward in our mission of reducing video collaboration service resolution times by 90%. VisibilityOne’s cross-vendor monitoring provides IT in-depth insights into the entire collaboration environment including UC, AV, IoT, USB, network, hybrid users. This unprecedented monitoring capability also includes our exclusive self-healing of connected devices, why is this critical? In a recent study of 1000 enterprise meeting rooms over 80% of support issues and Trouble Tickets raised were related to the connected devices in the conference or virtual room. With self-healing and failover functionality most of these issues are automatically addressed, reducing mean time to resolution by over 90%.