Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, announced that its Vonage Contact Center (VCC) solution is now Chrome Enterprise recommended. One of the first to be selected and recommended by Google in the new contact center category, Vonage Contact Center with Chrome OS devices enhance the agent experience, enabling more efficiency and productivity, with the ability to work from anywhere.
As more and more businesses move to a hybrid work environment, with agents spread across multiple locations, Vonage Contact Center running on Chrome OS devices empower IT and contact center administrators to leverage a full-suite of contact center capabilities. With a fully remote solution for agents and fully remote administration capabilities, businesses can enable their agents to work from anywhere, without the need to install software, manage OS updates, or worry about battery life and peripherals.
“Vonage’s partnership with Google as a part of their Chrome Enterprise Recommended certification program is a natural extension of our commitment to providing businesses with the tools they need to keep their employees and agents connected to their customers and each other – no matter how or where they choose to work,” said Breanna Kuhl, SVP of Strategic Alliances for Vonage. “The ease of spinning up our VCC solution on Chrome OS devices – with minimal IT support and zero onsite expertise – empowers agents to focus on what matters most, delivering exceptional experiences and engagement that creates happy, loyal customers.”