Vonage Expands Collaboration with Microsoft and Launches Integration with Microsoft Dynamics 365

Vonage to Power Cloud Software Provider Spacely’s Virtual Reality Solutions

Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, has announced that it will expand its Vonage Contact Center offering to include seamless integration with Microsoft Dynamics 365.

Vonage Contact Center for Microsoft Dynamics 365 enables businesses working within the Microsoft ecosystem to leverage personalised customer engagement capabilities with a cloud-based contact centre solution, empowering agents to increase productivity, access customer insights and deliver an enhanced customer experience.

“As we continue to grow and build upon the success of our integration portfolio, the expansion of these strategic partnerships enables Vonage to provide differentiated solutions and services that allow businesses to transform how they communicate and operate from the office or anywhere across the globe,” said Jay Patel, Chief Product Officer for Vonage. […]

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