Vonage Makes Microsoft Teams Smarter and a Central Hub for Communications

Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, announced new capabilities for its Vonage Business Communications (VBC) for Microsoft Teams integration, providing 50+ enterprise-grade calling features, SMS and MMS capabilities and more through direct routing, enabling businesses to provide their employees with the tools to connect and work from anywhere.

“First launched in early 2020, Vonage Business Communications for Teams is powering collaboration capabilities for our customers by bringing everything together in a shared workspace for their employees – all from within the Microsoft Teams app,” said Savinay Berry, EVP of Product and Engineering for Vonage. “With these enhancements to an already robust product offering, our customers now have access to more than 50 premium calling features, SMS and MMS and rich customer data through contact center and CRM integrations to allow employees to continue working the way they’re accustomed to, and where they’re most productive, without disruption – from anywhere.”

VBC for Teams is designed for global businesses that have adopted Microsoft Teams as their collaboration solution, enabling them to unify their communications within Teams. They will now have access to 50+ enterprise grade calling features, SMS, MMS and integrations with contact centers and CRM. By leveraging existing IT investments and through Vonage Direct Routing, businesses can seamlessly embed VBC into their Microsoft Teams application, retain existing numbers, keep existing phones and other devices and take total control of their communications solution with an integrated calling and collaboration experience.