Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, is partnering with VoiceSage, a global proactive communications provider based in Ireland, UK, Spain and Dubai, to enable companies to transform their customer experiences through enhanced messaging powered by Vonage.
The VoiceSage Rich Media Messaging (RMM) solution is a messaging service that leverages Vonage Communications Platform APIs and offers businesses a richer experience through personalised mobile journeys with the ability for customers to self-serve, from bill payments to marketing and customer service. By adjusting the types of messages delivered, companies from retail, marketing, financial services, utilities, travel and logistics can improve customer engagement and increase operational efficiency.
“VoiceSage provides businesses with fast, reliable and cost-effective ways of keeping in touch with their customers and staff,” comments Paul Cogan, Chief Operating Office, VoiceSage. “With Vonage’s direct connections to all mobile networks and VoiceSage’s highly reliable in-house communication platform, we are confident that we have the best communication solutions on the market.”